Friday, October 12, 2007

The customer is always right.

Just finished, I hope, a misunderstanding with a phone kiosk operator at the discount warehouse

Jean got tired of being jerked around and talked to a few management people and finally found one who put his foot on the neck of the offender and he made things right.

As we plugged in the final computer entries I had a flashback probably sixty or more years ago.

The main store front at our place was sixty feet from the front door to the rear. Behind was a driveway between the store and the warehoue.

In those days a popular product was steel wire rope cable used for loading hay.

I was standing in the driveway with my dad and Uncle Dave when a man approached.

Throwing a role of cable on the ground he asserted that the cable was no good and he wanted his money back.

Uncle Dave examined the cable and responded that there was an appearance of abuse while being used.

The man flew into a rage. "I knew you Jew Sons of ----". He didn't finish his statement.

Uncle Dave spun the man who was at least as tall as he was. Picked him up by his belt and collar and "bums rushed" him the sixty feet to the front door propelled him out where he lost his balance and fell. As the man gathered his wits, the roll of cable came flying out after him and the door slammed behind him.

The other onlookers present began debating as to whether the guy should have been beat up on the premises or whether there was a liability incurred by throwing him out on a public street.

I, of course, was taken aback this was totally out of character but it was explained to me that the merchandise was purchased prior to haying season and now that the season was over and the cable had been used and abused the guy wanted his money back.

The ethnic slur was not to be tolerated.


Blogger Mike Barer said...

I guess we got softer in generations to come. I heard Tom make comments frequently in the back end and I ignored them.

6:44 PM  
Blogger steve said...

"Sorry Steve don't mean to Jew you down"
I've herd that more then a few times.

After we sold the business to Oxarc
Pacific got a new Salesman who was "born again". As he was giving me his sales pitch someone from our congregation brought in a fire extinguisher to be serviced. The salesmen asked me what church I belong to I said temple Beth Israel
he Asked "is that a Jesus based church"? He then spent 10 minutes Preaching the gospel to me. I wish this guy had come in while we were B. Barer @ sons because I would have thrown him out the door. Luckily this salesmen didn't last long with our supplier.

10:41 PM  
Blogger Danny Barer said...

I wish Uncle Dave had met Ann Coulter.

11:13 PM  

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